iMac Photos won't import iPhone photos in Normal Mode

My iMac 27-inch, Late 2015 running Monterey cannot import photos from iPhone 13 pro running iOS 26.2. When the iPhone is selected in Photos, it doesn't show any new photos (since last import) and shows a somewhat random number of previously imported photos. When I start up the iMac in Safe Mode (shift key on startup), the new photos do appear and can be imported as usual. I've since deleted all of the applications in Login Items. What else can I do to restore the iMac's ability to import photos whilst in Normal Mode?

iMac 27″, macOS 12.7

Posted on Jan 13, 2026 6:26 PM

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Posted on Jan 13, 2026 10:12 PM

Maybe some 3rd party app intervenes? 3rd party virus apps and "cleaners" are the usual suspects. An EtreCheck report might provide more clue (set Full Disk Access for it):


Using EtreCheck to Troubleshoot Potential… - Apple Community


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iMac Photos won't import iPhone photos in Normal Mode

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