iMac2021 won't drive my HP Envy Photo 7164 printer
My iMac 24inch, 2021, won't drive my HP Envy Photo 7164 printer anymore, Ventura 13.5.1 OPS.
Is this a common problem?
Thank you
[Re-Titled by Moderator]
iMac 21.5″
Question marked as
Hi,
The HP ENVY Photo 7164 All-In-One Printer is listed as a supported printer in About AirPrint - Apple Support (en-us edition, January 23, 2024). This means that it should work for printing without an additional driver, provided that the printer is connected to the same network (Wi-Fi router) as your iMac. An AirPrint printer is compatible with macOS 13 Ventura.
If needed, HP offers drivers and special software as well for the printer in question.
https://support.hp.com/us-en/drivers/hp-envy-photo-7100-all-in-one-printer-series/model/16471615
How is your printer connected?
If a wireless printer connection is used, a full power-cycle procedure (do not forget the router) may help if an AirPrint printer is not properly recognised:
Power off the Wi-Fi router, the HP printer, the iMac, and all other computers/devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the HP printer. Wait a minute or two. Power on the iMac. Finally, power on all other computers/devices.
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
Reset the printing system on your Mac to solve a problem – Apple Support (UK)