trying to download an app asks for billing info and to add a credit card i already have a credit card on file

I have alre

ady got a valid credit card linked to my account however trying to download an app it asks to update billing info - my credit card is still in date

iPhone 14, iOS 17

Posted on Feb 16, 2024 12:37 PM

Reply
1 reply

Feb 16, 2024 12:39 PM in response to huia289

If you already tried (to no avail) all the steps provided in this support article:--> If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).


Regards

Giulio




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trying to download an app asks for billing info and to add a credit card i already have a credit card on file

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