iphone 12 sim card not available

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Level 1

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iphone 12 sim card not available

I'm getting an intermittent message that the sim card is not available / no sim. I can usually get it to read if I restart the phone. What's my best course of action?

iPhone 12, iOS 17

Posted on Feb 17, 2024 5:16 AM

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Answer 1

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porloff94 Author

Level 1

5 points

Feb 17, 2024 8:50 AM in response to ProustGiulio

Update: Spoke to customer service and they said it's a regular issues on the 12 and 13 after updating. They (Apple) said to speak with my provider (Verizon) who agreed with the issue and enabled an eSIM for the device. Fine so far. Fingers crossed for continued success.

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Answer 2

ProustGiulio

Level 10

209,922 points

Feb 17, 2024 5:24 AM in response to porloff94

See this support article about that matter:--> If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad

If the issue persists, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or (even better) make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Answer 3

ProustGiulio

Level 10

209,922 points

Feb 17, 2024 8:59 AM in response to porloff94

Thanks for sharing that info. Maybe other Verizon customers can find it helpful.

Regards

Giulio

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iphone 12 sim card not available

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