dlajones Author

Level 1

4 points

. How can I turn off Face ID

Because I had surgery on my face my phone does not recognize my Face ID and I cannot turn it off because it doesn’t recognize my face. What can I do?

iPhone 13, iOS 17

Posted on Feb 19, 2024 11:17 AM

Reply

Similar questions

Why is my Face ID not working out of no where I went to open my phone right after accident my turning it off and my Face ID wouldn’t work.
104 1
Unable to reset Face ID on my iPhone 12 My Face ID stopped working and where to set up my Face ID is grayed out and there is no option to reset the Face ID. HELP!!! [Re-Titled by Moderator]
497 1
How do I bypass Face ID on iPhone when it fails to recognize face? Unable to get into my phone because it does not recognize my face. I did nothing to this freaking phone and it’s not even allowing me to turn the photo ID off [Edited by Moderator]
5366 4

2 replies

Feb 19, 2024 11:26 AM in response to dlajones

Open Settings
Tap on Face ID & Passcode
Enter your passcode
Tap Reset Face ID

OR

Turn off the 4 switches at the top of the page (iPhone unlock, itunes…)

Reply

Level 10

209,928 points

Feb 19, 2024 11:26 AM in response to dlajones

See point #8 in this support article:--> If Face ID isn’t working on your iPhone or iPad Pro

Regards

Giulio

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

. How can I turn off Face ID

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up