Bluetooth keyboard set up and there isn’t a keyboard connected

I cannot enter my password into the computer as the keyboard is not working ( it’s wireless ) and I cannot ever remember it having batteries

I have it plugged in to the computer with a working usb

the Bluetooth cannot be accessed at all

and it keeps saying no keyboards have been found

can you help

iPhone 13 Pro Max, iOS 17

Posted on Feb 19, 2024 11:27 AM

Reply
1 reply

Feb 19, 2024 1:03 PM in response to vtr-rob

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


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Bluetooth keyboard set up and there isn’t a keyboard connected

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