Can't reformat WD Passport

I plugged it in forgetting that I guess I formatted it many months ago but had not used it. It showed that it was like half full? Maybe I already used it to backup. I decided to start over as I only want to use it to travel and

store photos. I erased it. I tried to reformat it to expat but when I do I get:


The volume “My Passport” on disk4s1 couldn’t be unmounted because it is in use by process 31367 (diskimagesiod)


What am I doing wrong?

Mac Pro (2023)

Posted on Feb 19, 2024 1:29 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2024 2:01 PM

You have to use the tiny "view" menu to 'Show all devices', the select the PHYSICAL device by its immutable-manufacturer-given name.


Erase and reformat a storage device in Disk Utility on Mac - Apple Support


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3 replies

Feb 19, 2024 3:27 PM in response to reilly2291

<< a disk image showing 2 MB of WD software.

How is that still on there if it got erased?

Under External it shows the Passport has having 4 TB free with 228 MB used. >>


don't worry about the math. A disk Image is compressed to that all the free space on it is removed. when you mount it, the free space will be restored back to the full 2 TB size again.


But if it did not all go, select the PHYSICAL device and ERASE again. If it refuses, pretend it said "Are you sure?" and immediately choose ERASE again.

Feb 19, 2024 3:21 PM in response to Grant Bennet-Alder

Thanks


I thought I followed those exact instructions. However, after I did the Erase I saw that on the left under

disk images it shows one Apple Disk Image Media and two Apple UDIF read-only compressed (zlib) Media

for the Passport. I got rid of the two UDIF things. There is still a disk image showing 2 MB of WD software.

How is that still on there if it got erased?

Under External it shows the Passport has having 4 TB free with 228 MB used. I don't get that math and how

do I see if it is formatted to exfat?

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Can't reformat WD Passport

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