Important Emails falling into Junk Folder even after setting preferences on MacBook Pro
Using a macbookpro, OS 12.5, Mail version 16.0
I am receiving emails from a company that sends me notices of online sales I made. Those emails are VERY important (because I need to ship the items to customers) but they always go into my Junk folder. I have set 4 separate rules to require that those emails go into my Inbox. Rules related to FROM info, TO info, subject line info and content. When I make a new rule, the system asks if I want to apply the new rule and when I click YES the emails in question move from my Junk folder to my Inbox. However, the next time one of those emails comes in, it goes back into Junk. Even with 4 rules in place. Why is Mac Mail not applying the rules to incoming mails?
[Re-Titled By Moderator]
MacBook Pro 13″, macOS 12.5