SE 2020 power off won’t slide

I’ve already installed latest update and did hard reboot but still can’t get the phone to turn off. The slide to power off won’t slide at all! (And the software update did NOT solve issue of some letters no working.. I can’t type a four but comes out 3 or 5. Also e or t instead of letter between. Off it wasn’t for auto correct this typing would be pure gibberish!!!!

iPhone 7, iOS 14

Posted on Feb 19, 2024 5:01 PM

Reply
1 reply

Feb 19, 2024 5:07 PM in response to Otterworldly

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears - DO NOT try to slide to power off when it appears, keep holding.


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

SE 2020 power off won’t slide

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.