Calls go straight to Apple Watch, my iPhone does not even ring, what to do?

My phone calls go straight to my watch. My phone doesn't even ring. I hear a caller saying hello from my watch.


[Re-Titled by Moderator]

Posted on Feb 20, 2024 4:32 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2024 4:45 PM

Does the call get answered automatically on your Apple Watch or do you have to answer it manually on your Apple Watch by tapping the button on the screen?

——-

If the call is getting answered automatically on your Apple Watch, then on your iPhone, open Settings ➡️ Accessibility ➡️ Touch ➡️ Call Audio Routing: Ensure, that this is set to Automatic ➡️ Aut-Answer Calls: Ensure that this switch is set to OFF.


Axel F.

4 replies
Question marked as Top-ranking reply

Feb 20, 2024 4:45 PM in response to Dugoutprez

Does the call get answered automatically on your Apple Watch or do you have to answer it manually on your Apple Watch by tapping the button on the screen?

——-

If the call is getting answered automatically on your Apple Watch, then on your iPhone, open Settings ➡️ Accessibility ➡️ Touch ➡️ Call Audio Routing: Ensure, that this is set to Automatic ➡️ Aut-Answer Calls: Ensure that this switch is set to OFF.


Axel F.

Feb 20, 2024 10:20 PM in response to Dugoutprez

1) On your iPhone Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) On your Apple Watch - Try and Force ReStart your Apple Watch as indicated below:

  • Hold down the side button and Digital Crown at the same time. The Digital Crown is the rotating button located on the side of the device.
  • Keep holding these two buttons down until you see the Apple logo appear on the screen.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Calls go straight to Apple Watch, my iPhone does not even ring, what to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.