iWatch 7 double tap to get out of paused activity app not working

Last evening during my walk, the watch activity app paused and showed “double tap” to resume msg, but would not respond and I restarted the watch several times but it continued to be stuck in pause mode.

Still is in pause mode and never went in sleep mode last night drained the battery, BUT did record my heart beat and sleep time last night.

Apple Watch Series 7

Posted on Feb 21, 2024 3:38 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2024 4:33 AM

Start basic diagnostics by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


Test it again.

If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 


If no remedy, unpair again and setup without restoring the backup. You will lose little except Faces and some settings. This is a good remedy when you have lost Apple included apps but you can't find them in App Store, eg Workout app.


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

and or Genius Bar Reservation and Apple Support Options - Apple



5 replies
Question marked as Top-ranking reply

Feb 21, 2024 4:33 AM in response to cmyachtie

Start basic diagnostics by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


Test it again.

If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 


If no remedy, unpair again and setup without restoring the backup. You will lose little except Faces and some settings. This is a good remedy when you have lost Apple included apps but you can't find them in App Store, eg Workout app.


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

and or Genius Bar Reservation and Apple Support Options - Apple



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iWatch 7 double tap to get out of paused activity app not working

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