App Store downloading

Everytime I try to download anything from the App Store it tells me to tell my family member to update the billing… I’m the only one on the plan and everything is up to date?

iPhone 14 Plus, iOS 17

Posted on Feb 21, 2024 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2024 7:09 AM

The message you are receiving indicates you are part of Family sharing group, and a different Apple ID is the Organizer and as such is the one that needs to have a verified payment method on their account.


Check Settings ➜ Family and make sure you are not part of a Family sharing group there and i leave it if you need to.

click here ➜ Leave Family Sharing - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 21, 2024 7:09 AM in response to kloee146

The message you are receiving indicates you are part of Family sharing group, and a different Apple ID is the Organizer and as such is the one that needs to have a verified payment method on their account.


Check Settings ➜ Family and make sure you are not part of a Family sharing group there and i leave it if you need to.

click here ➜ Leave Family Sharing - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.