Iphone lost and erase data no working

my mother lost her iPhone 14 pro, we turned on the lost mode and then decided to erase the data, after two months I received a message that before the update of the geolocation of this phone, it is somewhere in the USA, but the erasing of the data continued, a day later, that is, today, I received a message from somewhere in iMessage that our phone was bought and hacked and if we do not voluntarily delete it from the locator so that its data is erased manually, then the data on the phone will be put on the black market, help, we are very worried!!!

Thank you

iPhone 14 Pro

Posted on Feb 21, 2024 2:37 PM

Question marked as Top-ranking reply

Posted on Feb 21, 2024 2:42 PM

You're being SCAMMED. Do not do what they request. As long as the phone was signed into Find My and you used a Passcode, they CANNOT hack the phone and they CANNOT put your data on any market. DON'T COMPLY with the scammers demand.

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5 replies

Feb 21, 2024 2:42 PM in response to Community User

Ignore it. Your phone can’t be hacked if it had a passcode on it.


However, Beware of a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Feb 21, 2024 3:30 PM in response to Community User

Did you have a passcode on the iPhone? If you did, they cannot access your data unless you fall victim to their scam and you provide your Apple ID and Apple ID Password. So no, they cannot access the data on the phone. They just want to scare you into thinking they have in order for you be scared enough to give them sign in credentials they need to remove the Activation Lock on the phone.

Feb 21, 2024 2:52 PM in response to Community User

So what about the data? will they erase or not? in the locator it shows pending erasing, but the geolocation was recently updated to the USA, we understand that we will not return this phone because it is far from our location, but we need the data to be erased (

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Iphone lost and erase data no working

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