Universal Control frequently disconnects between M2 Mac Mini and M1 MacBook Pro

I have an M2 Mac Mini connected to an Apple 27" Studio Display and next to it (24") there is an M1 MacBook Pro 13" connected to an LG HDR 4K display. Both of the Macs are running MacOS Sonoma 14.3.1 at the time of this posting.


I am using an Apple wireless pro Magic Keyboard and a gen 2 Apple Magic wireless trackpad with Universal Control to operate both computers. This is especially helpful because it's difficult to reach the keyboard/mouse on the MacBook Pro while it is connected to my external monitor.


Ever since setting this up almost a year ago I have frequent (sometimes 20+ times a day) disconnects of Universal Control between the two computers. Occasionally (maybe 5% of the time) this is also accompanied by the Apple trackpad completely no longer responding. When this happens the mouse/cursor will jump back to the Mac Mini (primary) and no longer push through to the MacBook. After anywhere from 10-90 seconds it will automatically become reconnected and begin working normally again... for some period of time anyway.


Other times I've made it through a full day of working with only one or two disconnects.


Things I've tried to resolve the problem:


  1. Reboot and reset NVRAM on both computers.
  2. Running the keyboard and mouse with wired USB connections to the Mac instead of using them wirelessly.
  3. Eliminate possible sources of interference by disconnecting nearby devices, powering them off, etc.
  4. Set "reconnect automatically" under Settings->Displays->Advanced
  5. Disabling Firewall on both computers.


I'm really out of ideas at this point.


What more can be done to troubleshoot this problem?

Posted on Feb 21, 2024 3:22 PM

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Posted on Jun 26, 2024 12:25 PM

The whole thing really seems to be exclusively a Bluetooth problem. I have now found a workaround that has been working for days without any disconnects between my MacMini M1 and MacBookPro M1 Pro under Sonoma 14.5.


If you want to reproduce it (do it for both Macs):


  • Reset Bluetooth controller with Terminal command:

sudo pkill bluetoothd;sudo shutdown -r now

Attention: Mac restarts immediately!


  • Activate Bluetooth sharing and pair both Macs once in the Bluetooth settings.


Fixed (for me)! Universal control should then work without any problems.

If so, Bluetooth sharing can probably be deactivated again (try it out!).


I hope this works for you too. I am grateful for any feedback!


Regards

Tom


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71 replies

Aug 6, 2024 5:27 AM in response to Tom AdS

Tom,


I do have /HD/Library/Preferences/com.apple.bluetooth.plist your previous instructions were not specific and the Library for other preferences files are found in the individual user ~/Library/Preferences path.


I don't use other non Apple peripheral devices/software on my machines, only the Apple Magic KBs and Trackpads.


No desire to try to re-implement the proposed workaround again... I'll just wait and see if Apple comes up with a solution.

Aug 7, 2024 4:15 AM in response to jmpage2

I'm having this issue with two older Macs running Monterey (not going any higher until I am assured it won't affect my Intel macs).


Weird thing is that it never worked from inception of the feature, then yesterday I tried it again and was delighted to see that it was working. I turned off my Synergy 3 app and was happy for about an hour. Then it disconnected me. And thus has begun the torture that has led me here to this discussion.


I tried TomAdS solution - didn't work, unfortunately, but I do agree that this is a BT issue. My two Macs will not hold a BT connection to one another for more than a few seconds.


It's a really great feature, too bad it doesn't work properly.

Aug 7, 2024 7:17 AM in response to jmpage2

Kinda given up on UC for now. As mentioned in another comment, I tried Synergy. Which holds connection but every few minutes the keyboard and mouse become very laggy and unresponsive (which was resulting in misspellings in emails, files being drag and dropped to the wrong place, etc.). Tried UC again with some of the advice here but no luck. The primary machine - the one the keyboard and mouse are attached to - holds connection fine. The secondary machine...so flaky.


I bit the bullet and just bought a Logitech MK950 combo with Flow. It's not quite as seamless moving between machines (sometimes you have to jiggle the mouse a little near the edge) but it works, because each computer is controlled directly by BlueTooth rather than relaying the input over the local network (moving the mouse to another screen just automates the process of channel switching). Much better, much smoother, absolutely zero lag or disconnections. Shame it cost me best part of £100 on top of the ungodly amount of money I've spent on two MBP's but, here we are!

Aug 14, 2024 7:32 AM in response to AppleUser_93

They say that, but they have been saying that for years. Universal Control has been half baked since it was released... in some ways it has gotten worse. I have tried everything to get Apple to take a look and fix, but just get lip service in return. Imagine how the new iPhone control is going to behave, it's basically the same technology. Maybe Apple should focus on producing a good user experience with the current suite of capabilities before they pile on more half baked solutions?

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Universal Control frequently disconnects between M2 Mac Mini and M1 MacBook Pro

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