Why is my iPhone in SOS mode

Att update as of 10:30est 2/22/24:

“The outages began at approximately 3:30 a.m. ET. The carrier has more than 240 million subscribers, the country's largest.

“Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored,” AT&T said in a statement.”

Kumrije82 wrote:

When the SOS MODE gonna go away… now I can’t leave my house I need service. I’m stuck to the WiFi. What’s going on!!!

As Douglas Adams said, "Don't Panic".

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

jacquelyn284 wrote:

I have tried everything and I cannot get my iphone 13 out of the sos mode

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.

AT&T customers report a massive outage, disrupting phone service across America

Jtwoatx wrote:

I need my phone to do deliveries around town what’s going on?

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.

AT&T customers report a massive outage, disrupting phone service across America

As Douglas Adams said, "Don't Panic".

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

sirenaglacia wrote:

I'm glad I'm not the only one. I thought my kids may have touched my phone when I was looking. I have work calls to make, what is happening?

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

Hello! Don’t worry this issue isn’t just happening to you as well, this is happening to everyone in the United States. If you have AT&T, Cricket, T-Mobile, Verizon and Smart Talk. You may have been affected by the outage. They are currently fixing the issue! Thank you for your patience. I heard some people have gotten back their service so hopefully you’ll get yours sooner or later. It may come back around 6 pm

Bookieoo wrote:

Friday 2/23 my phone is still in SOS. Am I only one left not reconnected?

My understanding is the service has been restored. But, I imagine it's possible that there are still a few areas where it hasn't been.

You may also want to try resetting your network settings. Settings>General>Transfer & Reset iPhone>Reset>Reset Network Settings. You'll lose saved WiFi passwords but nothing else.

Try enabling WiFi calling, see if it lets you call over WiFi.

The only solution is to wait. It’s not our phones, but the networks. Am using Consumer Cellular and it’s out for me as well. 9:32 am, northeast US..

AzarnoushNz wrote:

Same problem . I am not sure when it started but now it is 9:45 am in NYC . what should we do ?

As Douglas Adams said, "Don't Panic". There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

Hello~ This is a carrier outage. AT&T is most widely affected but there are reports that both Verizon and T-Mobile are also experiencing issues. Wait as the only answer if for this to be repaired.

~Katana-San~

MichelleT1970 wrote:

My phone was working perfectly today until I did the last OS update this morning and now I can’t call anybody, nobody can call me, and I can only text other iPhone users who are in Wi-Fi mode. I have a job that requires me to be on calland deal with a very very fragile population of people. This is completely unacceptable.

There is a massive outage in the U.S. When you updated your phone, it was temporarily disconnected from the network when it turned off and back on. The problem seems to be related to establishing a connection. There is nothing you can do until the network issues are resolved. It's not Apple's fault. It has nothing to do with the update. It's even happening to people with Android phones!

AT&T customers report a massive outage, disrupting phone service across America

these are network cellular outages going on all over, try to hard reset your phone or turn on data roaming under cellular data

Hello~ It is a carrier issue and nothing to do with Apple. AT&T users are mostly affected and it is a known issue. I am sure it is being addressed as quickly as possible. Wait and be patient as nothing else to do. I remember a time before cell phones and we survived just fine :)

~Katana-San~