iPhone stuck in SOS only mode

danialis35 wrote:

Thank you! Yes true i can make emergencies calls only. But how can I removed it so i am able to make regular calls?

If the problem is that your carrier's network is experiencing major outages, there is nothing that you can do to "remove" SOS mode, short of

• contacting your carrier, and waiting for them to fix the problems with their network, or
• switching carriers

Not only iPhone 14s affected. My iPhone 13 is having this issue too.

Same here😩

I am having the same issue, I think it’s AT&T issue. I was on a call and it dropped and went into SOS mode so now I’m freaking out. Called and they are experiencing high call volume so there’s that.

My work and personal phones are on esims and I have no cell service!

I have a special needs child and NEED SERVICE!!!

Can this be LEVELED UP??? My iPad is not in SOS mode and it has cell service! What is going on with these phones???

As Douglas Adams said, "Don't Panic".

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

5This is inaccurate. I have iPhone 14 and do not have this issue. My wife has iPhone 13 and the SOS issue is present on her device. Recommended remedies did not clear the issue. We both have the ATT svc. Service is restored in our area.

Hence, claims of iPhone 13 or earlier being unaffected is inaccurate.

There is nothing for Apple to fix. It is a problem with YOUR PHONE. If it was a problem with the release you would see millions of posts about it.

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad

Here’s a way to check up on your carrier→Down Detector - Crowdsourced Outage Check

Even when service is restored, you may still have an issue to content with. Service is restored in my area. My iPhone 15 Pro is fine. My wife's iPhone 13 Pro remains stuck in SOS mode. Recommended restart and hard reset remedies have been ineffective. Most posts on topic don't offer much beyond those recommendations, so for the benefit of the community, I am posting a more comprehensive list of possible solutions...

• Make sure you’re in an area with cellular network coverage
• Turn your cellular data off and then on:
  • Go to settings
  • Toggle cellular or mobile data off and then back on

• If you’re traveling internationally, make sure your phone is set up for data roaming:
  • Go to settings
  • Tap cellular
  • Cellular data options
  • Toggle data roaming

• Try restarting your device

• Check your carrier settings for an update
  • Make sure your device is connected to Wi-Fi or a cellular network
  • Open settings and navigate to General > About. If an update is available, you’ll see it here

• Turn your cellular line off and back on
  • Open settings
  • Tap Cellular and see if your cellular line is turned on
  • Don’t see a cellular line in settings? Setup an eSim or reinsert your physical SIM card

• Reset your network settings
  • Open settings
  • Tap General > Transfer or Reset [Device] > Reset > Reset network settings
  • Note: This will reset your Wi-Fi networks and passwords, cellular settings, VPN and APN settings you used before

• Update your iPhone to the latest version of iOS
  • Plug your device into power and connect to Wi-Fi
  • Go to settings > General and then tap “Software Update”
  • Choose the update you want to install

Contact your wireless carrier

• If all else fails, reach out to your carrier
  • Just realize that you carrier's customer service is likely overwhelmed with calls

• Finally, issues AFTER service is restored appears to be Apple specific. I have not yet seen posts re: Android users having similar issues following restoration of cellular services.

Good luck!

I have the same thing, on the south side of Orlando. There is a workaround. If you have internet service, turn on wi-fi calling. It's under "Cellular" on the Settings menu.

There are two separate issues. Many remain in SOS mode AFTER service is restored.

The same thing has happened to me. I see a lot of people posted this around 4 or 5 am? Was anyone able to fix the problem? I have tried the solutions offered by videos, it is reassuring that it isn't just my phone doing that today though. Id love an update if anyone has one.

I just sat here for 1 hour trying to figure out if my child did this. Clearly it’s a world wide issue . Wtf is going on . I’m out and can’t even use my phone for directions only my ipad. My iPhone is AT&T , iPad is Verizon and works fine.

paoenc wrote:

pretty sure all iphones are affected because i have an xr and it's not working either

Not just all iPhones. All mobile phones on AT&T’s network.

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

roslyn296 wrote:

If your phone updated to 17.3.1 then that is the issue too..

WRONG. That is NOT the issue. I updated to 17.3.1 weeks ago, and I have no problem.

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.

AT&T customers report a massive outage, disrupting phone service across America