iPhone stuck in SOS only mode

Rgaome wrote:

I’m also stuck in SOS mode. Cannot make a single phone call or text.

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.

AT&T customers report a massive outage, disrupting phone service across America

Apparently Verizon is having an outage. From what I’ve read it seems to be affecting Verizon iPhones of a later gen only, but it’s not clear. Updating, restarting, resetting network info, will not help as it’s on their end. Hope this helps.

update: here’s a quick link

[Edited by Moderator]

Re: “How to disable SOS so I can make calls and text”

Disabling the ability to make emergency (“SOS”) phone calls would not let you make regular calls or send or receive texts.

To be able to do those things, you must have service with a phone company, and be within range of their network - or able to use other carriers’ networks to roam. If your phone service isn’t working, contact your carrier.

There is apparently a national outage going on...

https://www.usatoday.com/story/tech/2024/02/22/att-outage-service-down/72695579007/

Found a video that instructed me to go to settings -cellular- WiFi calling on. It works n

As Douglas Adams said, "Don't Panic".

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

roslyn296 wrote:

If your phone updated to 17.3.1 then that is the issue too..

No, that is NOT the issue. Over 100 million iPhones are on 17.3.1 and don’t have this problem. 17.3.1 has been out for 2 weeks (released on Feb 9). If it was the problem you would have seen a steady stream of reports of it.

The issue is that hundreds of millions of AT&T customers and AT&T MVNO customers have no or limited service.

Go into “settings” - “cellular” - “ WiFi calling” and enable it on your phone. When ATT fixes its network, you can disable it again n

I powered my phone off and turned it back on and that worked for me I have the 15 pro max

Driftercbr wrote:

It is also effecting my wife's 12 Pro Max

There is a widespread AT&T network outage affecting millions of phones, your wife's probably also.

I noticed mine iPhone 14 Pro Max has randomly going to sos. I normally toggle the air plane mode on and off and it helps it.

Here is quick summary for fixing iPhone stuck on SOS mode:

1. Check for Signal or Network Issues
2. Force restart Your iPhone
3. Update Carrier Settings or iOS

[Edited by Moderator]

Alright, this method just worked for me, hopefully it does for yall. Check and see if your iPhone has an update available, update it, then after the update is finished it may still take a few minutes but service should come back on relatively short afterwards. Respond back if it does so others may know as well! (For reference, I have a 15 pro max)

Irritated63 wrote:

My phone keeps going into SOS Mode!! I am very angry. This happens to me every 2 months. The store just gives me a new SIM card. This is ridiculous. At this point I should receive a new phone. J have followed all the steps pushed on this site. Still stuck by please help.

See if there's anything here you missed:

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support

And contact your carrier.

For what? There is a massive carrier outage today. You can't do anything until your carrier comes back online.