iPhone stuck in SOS only mode

awilda129 wrote:

My phone is on sos also & can’t call or text , or anything can dine tell me what’s going on ,& why we paying this services for? You need to give some credit out for what ever is going on , not fare to none of us clients ..

The problem is with AT&T's network. It's a safe bet they are not reading your post. If you have an issue with them, you'll need to contact them. I suggest you wait until the network outage has been resolved, though.

Alright, this method just worked for me, hopefully it does for yall. Check and see if your iPhone has an update available, update it, then after the update is finished it may still take a few minutes but service should come back on relatively short afterwards. Respond back if it does so others may know as well! (For reference, I have a 15 pro max)

Chevrolaw wrote:

When will this SOS go away?

Iam trying to run a business!

When AT&T fixes their network. There is a widespread AT&T network outage affecting millions of phones, your’s probably also.

I have two users in the same location, same provider (ATT), different accounts. We both lost service just like everyone else. Once service was restored, my phone was back in service. The other user did not have restored service until 45-60 mins later. Not sure if it has to do with SIM vs eSIM, type of account, or slightly different settings (despite being on the same IOS). But it would indicate service restoration is not hitting everyone at the same time, even if they are in the same location.

Lauraj2024 wrote:

So has anyone found out why our phones are on SOS only?!? This is ridiculous!! I’ve tried everything the steps tell you to do & still nothing!!!

Yes, almost everyone who pays any attention to current news knows that AT&T had a nationwide cellular network outage this morning.

I was not in one of the service areas affected last week, but on Wednesday (2/21) after several attempts to send a text the fourth time it worked. Then on Saturday (2/24) a text didn't go through the first time, but then did. I've gotten an SOS on my iPhone 13 mini a couple of times since but following the advice below managed to get rid of it. Now it just won't go away. AT&T? Latest update from Apple which I installed recently 17.3.1 I detest, actually. I only install updates after they've been out at least a week and I've checked forums for complaints - but this one is ugly and intrusive. Bleah!

Main point - I now have no cell service, have done all suggested actions outside of AT&T (I'll go to our local store later today) and it's Wednesday (2/28). Maybe some of these critics of hysteria would like to comment on this!!!

I see that the latest post here is from Feb 22. It is March 12 now and my phone went SOS mode post update on Friday, March 8. It still isn’t fixed. Is anyone else still dealing with these issues? Cricket is my carrier

My phone keeps going into SOS Mode!! I am very angry. This happens to me every 2 months. The store just gives me a new SIM card. This is ridiculous. At this point I should receive a new phone. J have followed all the steps pushed on this site. Still stuck by please help.

Lawrence Finch wrote:

It wasn’t a matter of affected areas. AT&T service was out across most of the country, not limited to specific service areas.

Rather than go to a local store, which is staffed b sales people, not by techs, try calling and asking for a senior tech.

Indeed, if the problem is with the entire AT&T service, it has nothing to do with the region. You said that calling a senior technician sounds more effective than going to a physical store. After calling, can they solve the problem remotely? Or do you usually have to wait for their back-end to fix the service? It seems that going to the store to solve the problem is really unreliable, and the sales staff generally don't know much about these things.

Apparently Verizon is having an outage. From what I’ve read it seems to be affecting Verizon iPhones of a later gen only, but it’s not clear. Updating, restarting, resetting network info, will not help as it’s on their end. Hope this helps.

update: here’s a quick link

[Edited by Moderator]

I woke up this morning and my phone was just on SOS mode. I've restarted it several times, put airplane mode on for 15 seconds and then turn it off, turned off my cellular data and then turn it off and nothing is working. This is really annoying because this is the second time this is happened to me, the last time it happened with my iPhone 13 and I had to get a brand new one. I have the iPhone 14 pro max so I really hope that's not the case.

I just bought another phone. I have two phones at 16 brand new and a 15 ever since I got this brand new 16th nothing but a pain in the butt now it's stuck in SOS both of my phones and I can't even make calls out or text messages what can you do to help me? I followed every single step and it's not working is Verizon down right now for all cellular phones please reply.

My iPhone is stuck on SOS since this morning. I am also unable to reach AT&T

There is apparently a national outage going on...

https://www.usatoday.com/story/tech/2024/02/22/att-outage-service-down/72695579007/

I have boost mobile and my phone stuck on sos, what the heck going on?