iPhone stuck in SOS only mode

There is nothing to do other than to contact our carrier. This is also happening to me, but I'm glad to know that I'm not alone. Connect to wifi for wifi calling and access to data services, but in the meantime, we have to be patient and wait for our carrier to remedy the issue.

Dena8686 wrote:

I have a 13 and it’s not working

As Douglas Adams said, "Don't Panic".

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

Bibleistheonlytruth wrote:

Me too - BUT my husband's earlier model I phone is on the same account with AT&T and is working just fine thank you. Is this an I 14 issue? Also, clearly I'm able to e-mail you through wi-fi on our computer.

No, it's an AT&T issue (primarily. some other carriers may also be affected).

Same here, I can't even enable Wi-Fi calling. Says to contact Cricket to enable Wi-Fi calling. Can't even log into the Cricket site because it's down and their hold time is over an hour. I have an SE 2nd generation

Danemarie66 wrote:

I HAVE A 11 PRO AND I HAVE NO SERVICES WITH SOS MODE

As Douglas Adams said, "Don't Panic". And please, stop shouting.

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

EduardoP1 wrote:

Same here, I can't even enable Wi-Fi calling. Says to contact Cricket to enable Wi-Fi calling. Can't even log into the Cricket site because it's down and their hold time is over an hour. I have an SE 2nd generation

Cricket uses AT&T's network.

camilliea wrote:

do we know what’s going on or do I need to reach out to Apple?

Calling Apple will accomplish nothing. They have nothing to do with this.There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

Just to add some more info.

I have an iPhone12 & it’s in SOS

mode as well.

It’s not just iPhone14s being affected.

Anyone else have upgrades the last couple of days?

I awoke to an upgrade for iOS 17.3.1 scheduled tonight.

Alsalindsay wrote:

Mine is also stuck in SOS and I have a 15 pro. Been stuck since early this morning

You and millions of others. There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

Mine has done the same and even my sons went into plane mode all on its own but yet my hubbies is working fine i have now been on hold for almost 2 hours i just hung up after finding this thread and may i add i ha a iphone 13 pro max

Mimitoboys wrote:

Mine has done the same and even my sons went into plane mode all on its own but yet my hubbies is working fine i have now been on hold for almost 2 hours i just hung up after finding this thread and may i add i ha a iphone 13 pro max

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

j_jjjjackie wrote:

Still not working … iPhone 13 Pro Max here.. no service only SOS

There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

My phone was working earlier and I just noticed it is stuck in sos mode. I can't make phone calls or recieve calls. I have internet at home and my sons phone works fine. I have an iPhone 5 12pro. What the heck is going on. My watch won't send or recieve calls either.

Rgaome wrote:

I’m also stuck in SOS mode. Cannot make a single phone call or text.

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.

AT&T customers report a massive outage, disrupting phone service across America

My phone is on sos also & can’t call or text , or anything can dine tell me what’s going on ,& why we paying this services for? You need to give some credit out for what ever is going on , not fare to none of us clients ..