SOS after 17.3.1

Hotwheeler123 wrote:

Same here after installing 17.3.1. My other phones are fine with the ATT. Definitely caused by the update. Does Apple have a fix now.

No, it's not caused by the update. There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.

AT&T customers report a massive outage, disrupting phone service across America

I don’t think it’s that. My wife’s phone updated to 17.3.1 and is stuck on SOS my is on 17.2.1 and is fine. Both iPhone 15 pros on ATT. Apple needs to take ownership, it’s all over reddit

Same situation here. My phone is still on 17.2.1 and it’s perfectly fine and we have ATT also. Meanwhile, my son’s phone did the 17.3.1 update and his got stuck on SOS. Apple issue definitely and they need to figure this out.

My sons iPhone 14 had the new 17.3.1 update installed last night automatically and now he’s stuck on SOS mode as well.

we have our family plan with AT&T and meanwhile my iPhone works still BUT only cause I hadn’t done the new update myself therefore definitely something with the New Apple 17.3.1 update.

help!

I’ve read another thread and everyone who did the update last night is stuck on this whole SOS mode. This is ridiculous. I scheduled an Apple Support call for 10:15am today. So I’ll circle back on this thread on what they tell me.

I have not but I read on another thread that others have done a reset etc and it didn’t work so I also didn’t want to go that route if it wasn’t gonna work.

I have an Apple support call scheduled at 10:15am so I’ll get back to you on what they say.

You are welcome.

Have you tried a restore? Asking because I may do that since my wife needs her phone for work but don’t want to if it doesn’t work

Same here after installing 17.3.1. My other phones are fine with the ATT. Definitely caused by the update. Does Apple have a fix now.

Did the same as well. No luck

Possibly: ATT (and others) outage - Apple Community