Time lapse option missing from camera

Hi, so I love taking time lapse videos but on my iPhone 11 one random day the option disappeared from the camera. I switched to iPhone 15 pro and the option is still missing. At AT&T the customer service guy looked at a video online and did the reset all settings and it appeared again. Now it has been like 2 weeks and the time lapse is gone again. I tried the same trick and this time is not working. This is very annoying, specially with a new phone. Why is this happening? and how can I get the time-lapse back in my phone? Please help!

iPhone 15 Pro, iOS 17

Posted on Feb 22, 2024 7:41 AM

Reply
2 replies

Feb 22, 2024 7:44 AM in response to AnitaMarihita

Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple


Feb 22, 2024 7:45 AM in response to AnitaMarihita

To improve understanding of the phenomenon, it would be highly beneficial if you could share a screenshot without the Time-lapse option. Visual representations carry greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Time lapse option missing from camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.