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I'm trying to play my films purchased through apple TV app in 4k. But it's saying it's only 1080.
Why won't they playback at 4k ?or even give me the option. My settings are set to 'up to 4k' and the films purchased are in 4k.
Seems ridiculous a 4k tagged film purchased though the apple store in the apple TV on an apple imac won't playback in 4k!
[Re-Titled by Moderator]
iMac 24″, macOS 14.2
I have spoken to apple support on this matter, there conclusion is that this is an issue with the operating system, others have had this issue but very few , I should wait till further updates are released.
My only problem is I have a brand new imac that can't play 4k HDR content through its own streaming service and the only response is to wait for a possible solution.
I have spoken to apple support on this matter, there conclusion is that this is an issue with the operating system, others have had this issue but very few , I should wait till further updates are released.
My only problem is I have a brand new imac that can't play 4k HDR content through its own streaming service and the only response is to wait for a possible solution.
Is your screen resolution equal to or more than 3840×2160 px?
If not, then you won’t be able to stream the 4K version, but instead one step lower (1080p).
My screen resolution is set to the default. The tech info says the screen resolution is 4.5k ?
I did actually go Into display settings and set it to it's highest resolution, everything went really small , pretty much unusable as a desktop computer , and I tested a film and it still wasn't playing in 4k.
I really dont think youd have to change your screen resolution every time you want to play a 4k film?
YouTube can play 4k according to it's stats , so I don't understand why the apple TV app can't?
I have the same issue with my M2 MacBook Air and a 4K Dell monitor (through HDMI) using Apple's adapter. The TV app won't play my purchases in 4K.
I can easily play anything in 4K through Plex, Netflix, YouTube, but Apple TV won't play it in anything greater than 1080p.
So their solution of wait for an update, might mean waiting a very long time by the sounds of it.
I actually think this is terrible on a neww product, no offer of refunds or replacements . Ill have to go into the apple store and see if any are actually running a 4k film. Think people might just not notice this and assume it works fine.
Giving this till the summer then I might just have to replace Or return .
Same issue of Macbook Pro 16 M1. Always running latest dev betas,and no solution for now - all the 4K HDR movies in my library just stopped playing last fall.
Playing 4K Apple TV movies on iMac
