eyonna1628 Author

Level 1

4 points

Apple Pay locked

Need help getting my account unlocked

iPhone 14, iOS 16

Posted on Feb 22, 2024 12:28 PM

Reply

Top-ranking reply

Community+ 2026

Level 9

56,879 points

Posted on Feb 22, 2024 12:46 PM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.

If your Apple Cash account is restricted or locked

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2026

Level 9

56,879 points

Feb 22, 2024 12:46 PM in response to eyonna1628

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.

If your Apple Cash account is restricted or locked

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay locked

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up