Unable to access Email since my Hotmail password is incorrect on my iPad

My iPad requires me to enter Hotmail password to access email, I enter it and am told wrong password

my I10 iPhone works fine,no password required

im told to reset my password , I’m worried if I do that it will affect my iPhone

How do I retrieve my password?


[Re-Titled by Moderator]

iPad Pro, iPadOS 17

Posted on Feb 23, 2024 3:31 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2024 3:51 AM

Presumably you are attempting to enter the Hotmail Password used by the iPad's Mail App... this password being known to work when accessing Hotmail using a web-browser?


Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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Question marked as Top-ranking reply

Feb 23, 2024 3:51 AM in response to S-1-t-2-j-w-j-3

Presumably you are attempting to enter the Hotmail Password used by the iPad's Mail App... this password being known to work when accessing Hotmail using a web-browser?


Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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Unable to access Email since my Hotmail password is incorrect on my iPad

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