hello last night the app charged my card I was sleeping at that time please put my money back because I didn't give any confirmation in advance thank you

hello last night the app charged my card I was sleeping at that time please put my money back because I didn't give any confirmation in advance thank you

iPhone 14 Pro, iOS 17

Posted on Feb 23, 2024 4:47 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2024 5:19 AM

It sounds like you have an active subscription. You’ll need to cancel the subscription and request a refund. I’ve linked two Apple Support articles below, one on canceling subscriptions and the other on requesting a refund. Please review the articles and follow the links and instructions.


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support



2 replies
Question marked as Top-ranking reply

Feb 23, 2024 5:19 AM in response to Mariam-1996

It sounds like you have an active subscription. You’ll need to cancel the subscription and request a refund. I’ve linked two Apple Support articles below, one on canceling subscriptions and the other on requesting a refund. Please review the articles and follow the links and instructions.


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support



Feb 23, 2024 5:41 AM in response to Mariam-1996

Also some app offer free trials that will need to be cancelled 24 hours before the trial ends otherwise you will be charged. When you choose one of these apps, it will tell you how long the trial goes for and how much it will be if you continue. The app will not ask you at the end of the trial if you want to continue, it is up to you to cancel the trial to avoid being charged. Here is an example:

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hello last night the app charged my card I was sleeping at that time please put my money back because I didn't give any confirmation in advance thank you

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