Fake AirPods Max - how did they do it and what is my recourse?
I purchased AirPods Max on Facebook Marketplace. I checked the serial number on the box and on the inside of the AirPods vs the Apple site before going through with the (in-person) purchase and they appeared legitimate. The AirPods also paired to my phone as if they were real. Things got weird when I found - after the purchase - that the firmware on the AirPods was really old and I couldn't update it. I called Apple Support and they said there were indications on their side that the product may have been tampered with and may no longer be under support/warranty. They directed me to my local Apple support who found that the product is not an Apple product.
Questions:
1) How can someone so effectively create a counterfeit product?!
2) Can anyone suggest a path for recourse for me? Call the police?
AirPods Max