Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Hello.
After this new update, my screen does not work at all. Like zero. The buttons on the side work, but I can’t even power it down to reset I can’t swipe it off.
you can’t swipe up to access the passcode screen it just doesn’t work.
highly recommend do not use this update. My is iPhone 14.
I will update if I find anything out.
thanks
[Re-Titled by Moderator]
iPhone 11, iOS 16
Hello once more~ Try this prior post by *Axel Foley* exactly as shown below…
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Post back if needed and take care.
~Katana-San~
Woah, katana honey baby thank you. That actually worked! Was weird I’m better with wrenches and sockets than tech stuff. I owe ya one hopefully this thread can help someone else out.
cheers.
This happened to me yesterday. I was able to take iPhone out of its case and tried swiping (somewhat forcefully) towards the bottom of the phone til it finally let me in. Sometimes took 50-100 times. Set display sleep mode to never. Made sure there was an iCloud backup.
The 17.3.1 install seemed to corrupt the phone. I tried to factory reset on the iPhone itself but that led to the same issue.
I then used iTunes on a PC to “restore” the phone. It downloaded a fresh copy of 17.3.1. Phone now works without issue so far.
You can try to hit volume up volume down then hold power to reboot the phone, but if that doesn’t fix it you need to get a fresh copy of iOS on there to fix the issue
Thanks I’ll try something here let you know
Hello once more~ You are welcome and enjoy your iPhone.
~Katana-San~
iPhone touch screen not working after iOS 17.3.1 update
