Call not ringing; going to voice mail

I have an important call that does not ring but rather goes directly to voicemail.


Silence unknown callers is off. I added the number to my contact list.


I have tried everything recommended but nothing works.



iPhone 14 Pro Max, iOS 17

Posted on Feb 24, 2024 5:19 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2024 10:43 PM

If your carrier is AT&T, download the AT&T ActiveArmor app.


This app shows all numbers that have called your iPhone number, whether they were blocked and the reason they were blocked (including those numbers that never made your iPhone recent list, because they were immediately diverted to voicemail). For numbers that are identified as spam, the app allows you to change their designation.


If you have a different carrier, check if they have an equivalent application that shows incoming calls and the reason they were blocked.


I hope this helps!

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3 replies
Question marked as Top-ranking reply

Mar 20, 2024 10:43 PM in response to Madsgram

If your carrier is AT&T, download the AT&T ActiveArmor app.


This app shows all numbers that have called your iPhone number, whether they were blocked and the reason they were blocked (including those numbers that never made your iPhone recent list, because they were immediately diverted to voicemail). For numbers that are identified as spam, the app allows you to change their designation.


If you have a different carrier, check if they have an equivalent application that shows incoming calls and the reason they were blocked.


I hope this helps!

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Call not ringing; going to voice mail

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