Hi, so i have a question about trade ins.

so, i am looking to trade in my iPhone XR for an iphone 13 that is unlocked. but i am hearing bad reputations regarding this using mail in, so however i wanted to see if this will change if i purchased a iphone direct from apple in store. along bringing my iPhone XR for money down on the new phone i am looking at. thank you everyone for answering my question

iPhone XR, iOS 17

Posted on Feb 24, 2024 5:56 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2024 8:36 AM

It depends from Country to Country.


Just answer a few questions either in an Apple Store or online (Apple Trade In - Apple - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.


If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.


2 replies
Question marked as Top-ranking reply

Feb 24, 2024 8:36 AM in response to micdep0

It depends from Country to Country.


Just answer a few questions either in an Apple Store or online (Apple Trade In - Apple - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.


If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.


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Hi, so i have a question about trade ins.

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