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Can't get Apple ID activated | can't reach any support - just going in circles.

Trying to connect and RSS feed to my podcast. When through creating an ID and verified it a dozen times by phone, but it still says its not activated. If you select support it takes you back to the screen that tells you activate your ID.

I don't want to download I-tunes. I don't have an apple device.


Stuck here:

Posted on Feb 24, 2024 6:05 PM

Reply
2 replies

Feb 24, 2024 11:18 PM in response to RPavlis

Logging into Podcasts Connect to submit a new podcast has been a problem for many people: indeed almost every post from people who are creating podcasts is about this rather than issue with their own podcast. As it's internal to Apple I can only offer the following standard advice, which may or may not help; there really isn't anything else I can suggest.


It's become apparent that you cannot log into Podcasts Connect with a Developer ID - see below. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com.  One poster found that going into 'private browsing' worked.


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators

If this fails I would suggest reporting it Podcasts Support: https://podcastsconnect.apple.com/contact-us , though if you haven't been able to complete the submission you may not be able to access them: in which case the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters.


You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community


As to Developer IDs, Brian Ogilvie has discovered the hard way that you cannot use a Developer ID to sign into Podcasts Connect, and details the steps needed to create a new ID in this useful post.


Feb 25, 2024 5:20 AM in response to Roger Wilmut1

I figured this out. What you need to do next is download iTunes, then set up an account in iTunes along with a credit card number. Once this is done the Apple ID becomes active.


This is the stupidest setup I have have ever seen.


All of these problems would be solved if a programmer would change the error screen on Podcast Connect to say, " Here at Apple we have a dumb system. To activate your ID, you must download iTunes and set up an account with your credit card even though you have zero interest in ever downloading anything. "


The other problem you have is that without an active ID, you can't access support to find out how to get an active ID!!!

Can't get Apple ID activated | can't reach any support - just going in circles.

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