Over the years I have bought and replaced several Apple devices, and I would be interested to know when I purchased my MacBook prior to the new one I have just bought. I can't locate an invoice, but think it must be about 2014/5. I have tried to search Apple for the info, without success. Surely my Apple ID should enable me to identify all the products I have purchased from Apple UK?
MacBook Air 13″, macOS 10.14
You can use Check Your Service and Support Coverage - Apple Support to see a list of Apple devices and their purchase dates, but that list is populated from the information you gave Apple when you bought those products— essentially, your Apple ID. If you did not provide that Apple ID information at the time, the information may be missing or inaccurate.
You can use Check Your Service and Support Coverage - Apple Support to see a list of Apple devices and their purchase dates, but that list is populated from the information you gave Apple when you bought those products— essentially, your Apple ID. If you did not provide that Apple ID information at the time, the information may be missing or inaccurate.
I understand. If you purchase through Apple directly, the purchase dates will definitely be revealed using that link, but if you purchase through a reseller you may have to provide that information yourself.
That's all the information Apple will retain. After a device is sold (to a reseller, or anyone, doesn't matter) they don't retain anything. They also send lots of confirmation emails, but again that's only if you purchase something directly.
I understand Apple sells directly to consumers only in some parts of the world.
John Lewis might have retained the purchase date. You'll be far more successful obtaining records from them vs. Apple.
Thanks, but I tried this suggestion, which relates to warranty and AppleCare coverage, but it doesn’t show the actual purchase date. I’m normally quite organised about keeping important invoices, so it’s frustrating that I am unable to locate it this time.
Ah, that could be the problem. I may have bought it from John Lewis. Thanks for your help.
How do I locate the date of purchase of an old MacBook?
