I can’t download apps because it says I have a active subscription not paid

Idk

iPhone 14, iOS 17

Posted on Feb 25, 2024 10:55 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2024 1:02 AM

You can check the subscription and cancel it by following this link;

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If you have a defaulted payment you will need to speak to Apple Support to clear that up.

Direct link to Apple ID Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.3.1;  Watch, series 7 GPS/cellular, watchOS 10.3.1; iPhone 12 Pro, iOS 17.3.1; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2


1 reply
Question marked as Top-ranking reply

Feb 26, 2024 1:02 AM in response to Yfghvgyhg

You can check the subscription and cancel it by following this link;

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If you have a defaulted payment you will need to speak to Apple Support to clear that up.

Direct link to Apple ID Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.3.1;  Watch, series 7 GPS/cellular, watchOS 10.3.1; iPhone 12 Pro, iOS 17.3.1; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2


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I can’t download apps because it says I have a active subscription not paid

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