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The Walkfit subscription is not listed under my subscriptions so there is no way to cancel. They just took another month's fee for this app.
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 12
I am unable to cancel Walkfit subscription
I am unable to cancel Walkfit subscription
It is patently obvious that this UI is intentionally deceptive and burdensome to users to cancel. When directed to their website for the purpose of cancelling, there is a labyrinth preventing the desired action of cancelling. This app should be completely removed from access to the Apple marketplace.
same thing happened to me- found out: go to the app >settings and then cancel membership from there- I had paid by Paypal so I went there to my wallet and delete the app as a payee- may show up as Actitech. it did NOT get me back the current billing they took out but it did at least prevented it for Future
I THINK I cancelled walk-fit, but while my subscription has not yet expired I can not log in at all. There is no where on the app to contact support unless you log in and it recognizes my email but does not allow me to log in. Keeps defaulting to the opening page of user questions. This is a disturbing, poorly designed and apparently scam app.
Same thing happened to me. I even went thru PayPal and reported the company as a scam. I cancelled the subscription but they continue to charge me. PayPal should decline their business
You might be able to cancel but there seems to be no where that your payment or card information is saved. I’m disputing it with my bank as they said I don’t qualify for a refund but they would give me a “free” year (charged me almost 100.00 Cdn). I’ve also put up bad reviews and hopefully that will help others having to go through this.
I’ve had the same issue. I finally managed to cancel it through my bank. Hope you figured it out
I tried to cancel Walkfit in the app but don't see an option for settings. These automatic charges make me so angry. 😡
TYSM!
That won’t work. They keep taking money.
I was finally able to go into the app and click on the account button in the top left corner. There is an option there to delete account and subscription.
I have never downloaded the app or anything and it just tried to charge me $66 for a subscription 😳 not cool
Sg*walk-in I’ve read several complaints. Has anyone successfully cancelled? If so how? I cannot find a way to contact them
Unable to cancel WalkFit subscription from the App Store
