i cant force restart ipad air 5
my screen is frozen, i just can turn it on/off. the volume button isn’t working so i can’t do force restart. what should i do?
iPad Air, iPadOS 16
Question marked as
It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons.
Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, as now, you will encounter a situation from which you cannot recover.
Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.
You can arrange repair of your iPad either by (a) visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or (b) using Apple's mail-in repair service:
