Unable to deauthorize machines I can't see

I'm trying to turn on Home Sharing on my MacBook and it tells me I can't as the maximum number of machines have already been Authorized (5).

Following the instructions I get a little more info:

But then when following the de-authorization instructions, I get this and no option to de-authorize:

I have 1 other 'computer' tied to my iTunes account, an old MacBook that I still use. I have 2 iPads a phone and a watch but I believe these don't count to the quota. Regardless I have no way to de-authorize any of them them anyway...

Any ideas?

MacBook Pro (M1, 2020)

Posted on Feb 26, 2024 11:24 PM

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2 replies

Feb 26, 2024 11:57 PM in response to torbaumann

Hi,

This problem appears to occur with latest MacOS. If you can still use your older Mac, you can try deauthorising all on that computer then reauthorising existing computers.

Jim

torbaumann Author

Level 1

4 points

Feb 27, 2024 11:23 AM in response to torbaumann

That worked! Thank you!

(Odd that the doco linked to the Apple help page was updated this year and doesn’t mention that helpful nugget)

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Unable to deauthorize machines I can't see