i bought new Iphone 15 and serial number not in sim tray ??

I bought new Iphone 15 and serial number not printer on sim tray ?? is this meaning the device is not original ?

Posted on Feb 27, 2024 7:13 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2024 9:49 AM

If you are concerned, contact the seller and inquire, or request a refund, or contact Apple Support.


In no particular order…


On recent Apple iPhone models with SIM, the SIM tray usually has the IMEI and not the serial number. Somebody with a SIM-equipped iPhone 15 can check that for you though, as Apple unfortunately doesn’t document that detail for iPhone 14 and iPhone 15. US folks can’t check that for you, as US iPhone 15 models are entirely eSIM and lack a SIM tray. That written, I’d expect IMEI and not serial number on an iPhone 15 SIM tray.


As another source for the serial number, check your sales receipt, if purchased from Apple or from an authorized reseller. Or in Settings, of course.


Being removable, the SIM tray can be swapped for another tray, and conceivably an incorrect IMEI can be present, or even a different IMEI can be engraved on the tray, as well.


more generally, serial numbers can be copied, and there can easily be one valid serial number and zero or more counterfeit devices with a copied serial number. The serial number alone doesn’t and can’t conclusively prove authenticity.


There are some pretty good iPhone clones around, too.

6 replies
Question marked as Top-ranking reply

Feb 27, 2024 9:49 AM in response to Amro.Mjd

If you are concerned, contact the seller and inquire, or request a refund, or contact Apple Support.


In no particular order…


On recent Apple iPhone models with SIM, the SIM tray usually has the IMEI and not the serial number. Somebody with a SIM-equipped iPhone 15 can check that for you though, as Apple unfortunately doesn’t document that detail for iPhone 14 and iPhone 15. US folks can’t check that for you, as US iPhone 15 models are entirely eSIM and lack a SIM tray. That written, I’d expect IMEI and not serial number on an iPhone 15 SIM tray.


As another source for the serial number, check your sales receipt, if purchased from Apple or from an authorized reseller. Or in Settings, of course.


Being removable, the SIM tray can be swapped for another tray, and conceivably an incorrect IMEI can be present, or even a different IMEI can be engraved on the tray, as well.


more generally, serial numbers can be copied, and there can easily be one valid serial number and zero or more counterfeit devices with a copied serial number. The serial number alone doesn’t and can’t conclusively prove authenticity.


There are some pretty good iPhone clones around, too.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i bought new Iphone 15 and serial number not in sim tray ??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.