I canceled a 19.98$ gift card purchase but didn’t get my money back

Hello, so I tried to buy yesterday an apple gift card but it was stuck in the processing stage for more than 10 hours so I just canceled the order. But I still haven’t got my money back to my credit card. I tried to ask for a refund but the refund option only give me option for In-app purchases not for the gift card.

iPhone 7, iOS 15

Posted on Feb 29, 2024 3:36 AM

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Posted on Feb 29, 2024 3:46 AM

Please contact Apple Support at 1-800-MY-APPLE and have them check your Apple Store account and request a refund for the failed transaction. Apple Support Community is a public discussion forum and does not have access to your personal or financial information.

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I canceled a 19.98$ gift card purchase but didn’t get my money back

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