I forgot my Apple ID security questions

I forgot 3 questions in my security questions


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Feb 29, 2024 3:56 AM

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Question marked as Top-ranking reply

Posted on Feb 29, 2024 5:39 AM

You can try the directions in this support article If you forgot the answers to your Apple ID security questions - Apple Support

but the article is labeled "archived" and may contain information that is out of date. Realize that several years ago Apple transitioned to using to two factor authentication instead of security questions. Security questions are a feature Apple no longer uses except as a legacy service. If the instructions work then fine; if they do not (e.g., “not enough information”) then you will have to change to the newer security method if you can. Apple has since been persistently encouraging users to switch to the newer security system and will only help you do that. Your next recourse will be to try to change to two factor authentication as outlined in this article --> Two-factor authentication for Apple ID - Apple Support Follow the instructions in the section "Turn on two-factor authentication for your Apple ID"


If that does not work, contact Apple ID support at this link ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005

Select "Other Apple ID Topics", then "Security concerns or account compromised." This will give you a chat or telephone call option. Good luck!


1 reply
Question marked as Top-ranking reply

Feb 29, 2024 5:39 AM in response to Arshavin7394

You can try the directions in this support article If you forgot the answers to your Apple ID security questions - Apple Support

but the article is labeled "archived" and may contain information that is out of date. Realize that several years ago Apple transitioned to using to two factor authentication instead of security questions. Security questions are a feature Apple no longer uses except as a legacy service. If the instructions work then fine; if they do not (e.g., “not enough information”) then you will have to change to the newer security method if you can. Apple has since been persistently encouraging users to switch to the newer security system and will only help you do that. Your next recourse will be to try to change to two factor authentication as outlined in this article --> Two-factor authentication for Apple ID - Apple Support Follow the instructions in the section "Turn on two-factor authentication for your Apple ID"


If that does not work, contact Apple ID support at this link ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005

Select "Other Apple ID Topics", then "Security concerns or account compromised." This will give you a chat or telephone call option. Good luck!


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I forgot my Apple ID security questions

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