Call fail

So I am on the phone with somebody alredy and then somebody calls me I decline the other call but the one I’m on fails?

iPhone 11, iOS 16

Posted on Feb 29, 2024 6:06 PM

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Question marked as Top-ranking reply

Posted on Feb 29, 2024 6:13 PM

Yeah, it can be a bit frustrating when that happens. When you receive another call while you're already on a call, declining the second call shouldn't cause the call you're on to fail. It's possible that there might be a temporary issue with your network or phone that caused the call to fail.


To troubleshoot this issue, you can try a few things:


1. Check your network signal: Make sure you have a strong and stable network signal. Weak signals can sometimes cause call failures.


2. Restart your phone: Give your phone a quick restart to refresh its system. This can help resolve any temporary glitches that might be causing the issue.


3. Update your phone's software: Make sure you have the latest software update installed on your phone. Software updates often include bug fixes and improvements that can help with call stability.


If the issue continues to persist, it might be best to reach out to your phone carrier's customer support for further assistance. They can investigate the issue and provide you with specific troubleshooting steps based on your phone and network.


I hope this helps! Let me know if you have any other questions.

1 reply
Question marked as Top-ranking reply

Feb 29, 2024 6:13 PM in response to avanyrayne

Yeah, it can be a bit frustrating when that happens. When you receive another call while you're already on a call, declining the second call shouldn't cause the call you're on to fail. It's possible that there might be a temporary issue with your network or phone that caused the call to fail.


To troubleshoot this issue, you can try a few things:


1. Check your network signal: Make sure you have a strong and stable network signal. Weak signals can sometimes cause call failures.


2. Restart your phone: Give your phone a quick restart to refresh its system. This can help resolve any temporary glitches that might be causing the issue.


3. Update your phone's software: Make sure you have the latest software update installed on your phone. Software updates often include bug fixes and improvements that can help with call stability.


If the issue continues to persist, it might be best to reach out to your phone carrier's customer support for further assistance. They can investigate the issue and provide you with specific troubleshooting steps based on your phone and network.


I hope this helps! Let me know if you have any other questions.

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Call fail

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