I have switched providers keeping my phone number but keep getting iPhone messages to remove and reinstall my SIM to use iMessages and FaceTime. I have done that and checked phone number in settings but the message has reappeared. I have had a series of SIMS whilst away which may have contributed? I see others have experienced this but I can’t find a solution. Using iPhone 13 and iOS 17.3.1
Even When you change provider while keeping the phone number the same you need to activate iMessage and FaceTime again for two reasons.
To activate iMessage and FaceTime using your Phone number
*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.
Even When you change provider while keeping the phone number the same you need to activate iMessage and FaceTime again for two reasons.
To activate iMessage and FaceTime using your Phone number
*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.
I recall other users posting that “Reset Network Settings” corrected their similar issues.
Be aware that doing so will also clear any saved SSIDs and associated passwords, so “be ready” before attempting.
See Para 7 of below article for steps (disregard that it’s a “WiFi” article … the reset steps are the same)
If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
Provider and contract check out. iMessages and FaceTime deselected and re selected and the correct phone number appears. iMessages still not going but defaulting to SMS
Notification read ‘to continue using FaceTime and iMessages remove and reinstall SIM’
Thanks for that - network reset completed- but messages still going as SMS not iMessage
Hmmmm
Update on my last post - iMessages have just started sending-thank you, probably result of the last series of select and deselect of FaceTime and iMessage (after Network Reset).
Thanks for the help.
👍 Thanks for the follow-up report.
Remove and reinsert SIM card to keep using FaceTime
