Voicemail set up for dual sim

I have a dual sim Iphone 12, but I can only set up 1 voicemail. Calls to one of the numbers are never diverted to voicemail if unanswered and I cannot figure out how to change this. Can anyone help with how to resolve this please. Thanks

Posted on Mar 1, 2024 8:16 AM

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Posted on Mar 1, 2024 8:26 AM

You’ve hit on what can indeed be a frustrating process.


I’ve found that it’s most reliable (and simple) to setup each carrier’s VM independently via their own, legacy, built-in, interactive voice response system.


Once the carrier’s VM is actually working properly via “dial in” … I then setup the iPhone’s voice mail client to match. (essentially only giving it the PIN already setup w/ the carrier)


That’s of course only one user’s experience w/ 1x MNO and 1x MVNO … YMMV.


Best of luck.


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Mar 1, 2024 8:26 AM in response to Paul_Mallard

You’ve hit on what can indeed be a frustrating process.


I’ve found that it’s most reliable (and simple) to setup each carrier’s VM independently via their own, legacy, built-in, interactive voice response system.


Once the carrier’s VM is actually working properly via “dial in” … I then setup the iPhone’s voice mail client to match. (essentially only giving it the PIN already setup w/ the carrier)


That’s of course only one user’s experience w/ 1x MNO and 1x MVNO … YMMV.


Best of luck.


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Voicemail set up for dual sim

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