Since I upgraded from XS to 15 Pro (eSIM), three months ago, I don’t receive verification SMS. Bank says all is ok, local cell company says all is ok… but SMS don’t arrive.
Done almost everything: check registered number, blocked numbers, reset network, reset phone, etc.
Any clue would be most appreciated.
Many thanks!
HansChristiansen wrote:
under the SMS/MMS label there are only three options: Show subject field, Character count and Blocked contacts.
That is very unusual. Generally there are four options - the three you mentioned plus "MMS Messaging".
Perhaps that explains your issue. Perhaps the bank is actually sending an MMS message and you are not authorized to receive one, possibly because you have not activated it under your cellular plan. Check with your cellular carrier.
What is the difference between iMessage and SMS/MMS? - Apple Support
HansChristiansen wrote:
under the SMS/MMS label there are only three options: Show subject field, Character count and Blocked contacts.
That is very unusual. Generally there are four options - the three you mentioned plus "MMS Messaging".
Perhaps that explains your issue. Perhaps the bank is actually sending an MMS message and you are not authorized to receive one, possibly because you have not activated it under your cellular plan. Check with your cellular carrier.
What is the difference between iMessage and SMS/MMS? - Apple Support
You didn't mention Settings, Messages , turn on SMS
Thank you so much for taking the time to reply LD150.
I didn't do it because there is no "activate SMS" key. I can only activate IMessage and under the SMS/MMS label there are only three options: Show subject field, Character count and Blocked contacts.
Bad news... my bank has just confirmed that it only sends SMS... but my phone company has also confirmed that it does not transmit MMS ....
How is it possible that my new IPhone 15 Pro can't receive SMS from my bank? I'm two Doritos short of going back to my XS.
This is a really good idea that I hadn't thought of. I'm going to grab my carrier officer’s neck on Monday morning and try it out! I will report here in any case.
Many thanks sberman.
You're welcome. I certainly hope you're successful (in resolving your issue, not so much in grabbing your carrier officer's neck).
Bank’s SMS
