How do I restore live photos?

I made a backup with all my Live Photos on a external clouddisk while changing account. When I later on moved the photos back to the Photos App on IOS, the Live Photos was just, Photos. Is there anyway to restore my Live Photos or are they gone forever? 🐟

Posted on Mar 3, 2024 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2024 4:19 AM

A Live Photo is a pair of at least two files.

  1. One file is a high resolution still frame - typically a JEPG or HEIC file.
  2. The second file is the video component - typically QuickTime movie or MP4 movie with the codec HEVC or H.264.

Both components should have the same filename, but a different filename extension. There could be additional sidecar files the filename extension AAE or XPM.


When you reimport a Live Photo you have to import both parts of the Live Photo at the same time, only then Photos can combine them again to a Live Photo. If you previously just reimported the still frames, you have to delete them completely, even from Recently Deleted, before you try to reimport the pair of the still frame and the video clip. There must not be a single component of the pair already on your device, or the duplicate detection will prevent the reimport of both components together and the two components will not combined into a Live Photo.



3 replies
Question marked as Top-ranking reply

Mar 4, 2024 4:19 AM in response to torbjörn96

A Live Photo is a pair of at least two files.

  1. One file is a high resolution still frame - typically a JEPG or HEIC file.
  2. The second file is the video component - typically QuickTime movie or MP4 movie with the codec HEVC or H.264.

Both components should have the same filename, but a different filename extension. There could be additional sidecar files the filename extension AAE or XPM.


When you reimport a Live Photo you have to import both parts of the Live Photo at the same time, only then Photos can combine them again to a Live Photo. If you previously just reimported the still frames, you have to delete them completely, even from Recently Deleted, before you try to reimport the pair of the still frame and the video clip. There must not be a single component of the pair already on your device, or the duplicate detection will prevent the reimport of both components together and the two components will not combined into a Live Photo.



Mar 4, 2024 5:37 AM in response to torbjörn96

Thanks to exiftool forum member greybeard, I learned that the key metadata item in Live photos is ContentIdentifier. It has to be identical in both the image and the movie. Even the file names do not have to match -- Photos.app shows only the imported image's filename. Also the matching movie can be from a completely different footage such as .mp4.


======== ./IMG_2158.JPG
[Apple]         ContentIdentifier               : F906FE4C-506A-4F85-B9BE-5F862ED06C90
======== ./IMG_2158.MOV
[Keys]          ContentIdentifier               : F906FE4C-506A-4F85-B9BE-5F862ED06C90


So if all metadata is stripped from from that pair and renamed as a.jpg and a.mov, they can be made a Live Photo pair again:


Copy Apple makernotes from some other Live Photo image -- IMG_2160.JPG in the example below (currently exiftool can write Apple makernotes in images only as a block, not as individual tags):


exiftool -overwrite_original -TagsFromFile IMG_2160.JPG '-All:All<All:All' a.jpg


Then copy Apple:ContentIdentifier from either image (IMG_2160.JPG or a.jpg) to Keys:ContentIdentifier in a.mov:


exiftool -overwrite_original -TagsFromFile a.jpg '-Keys:ContentIdentifier<Apple:ContentIdentifier' a.mov

exiftool -a -G1 -s -ContentIdentifier .                                                                 
======== ./a.mov
[Keys]          ContentIdentifier               : DBDA7F31-8133-4E79-8A2E-35624C26EABB
======== ./a.jpg
[Apple]         ContentIdentifier               : DBDA7F31-8133-4E79-8A2E-35624C26EABB


macOS 14 Sonoma Photos.app imports both the edited "a" and the donor "IMG_2160" pairs OK.


https://exiftool.org/forum/index.php?topic=15628.msg84864#msg84864

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I restore live photos?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.