Mac Mail Shows Header But No Content

My Mac email shows headers but no content on some email. My iPad and iPhone show the same emails normally. How can I rectify this?

MacBook Air (M2, 2022)

Posted on Mar 3, 2024 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2024 11:59 AM

787captain wrote:

I've selected all that you said to deselect, restarted the computer, deselected all and restarted the computer again. I've enabled and disabled a VPN. I'm at a loss.

It's been doing this for a while. I've stayed current with the most recent OS, Sonoma 14.3.1.


 see:


—if you are using Hide My email—try disabling this feature and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support



—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature and compare your results...

Use iCloud Private Relay on Mac - Apple Support



no insight—


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support




Note—


IMAP accounts stay on the server, so no local loss, when you re-sync


POP accounts download and remove from the server—therefor save your inbox/sent box if you want them


“On My Mac" is just that, local folders you created and moved mail into. So no loss




7 replies
Question marked as Top-ranking reply

Mar 3, 2024 11:59 AM in response to 787captain

787captain wrote:

I've selected all that you said to deselect, restarted the computer, deselected all and restarted the computer again. I've enabled and disabled a VPN. I'm at a loss.

It's been doing this for a while. I've stayed current with the most recent OS, Sonoma 14.3.1.


 see:


—if you are using Hide My email—try disabling this feature and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support



—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature and compare your results...

Use iCloud Private Relay on Mac - Apple Support



no insight—


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support




Note—


IMAP accounts stay on the server, so no local loss, when you re-sync


POP accounts download and remove from the server—therefor save your inbox/sent box if you want them


“On My Mac" is just that, local folders you created and moved mail into. So no loss




Mar 3, 2024 12:41 PM in response to 787captain

787captain wrote:

Thanks for the help. I can't seem to delete the email account.

I'm just going to live with it since I do most of my email on my iPad. I just thought I might try fixing this problem that I've had for a while.


Log out of or remove email accounts in Mail on Mac


Add email accounts in Mail on Mac - Apple Support



if you decide to pursue it further—


Call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support 




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Mac Mail Shows Header But No Content

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