Email not linking on MacBook Pro but I can see it on my iPhone

I have noticed that email on my iPhone is not showing up on my MacBook Pro. I then forwarded an email to my account. I then opened it on my MacBook Pro but the window is blank (window that would have the actual email text).

MacBook Pro 13″, macOS 13.3

Posted on Apr 30, 2023 10:47 AM

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Question marked as Top-ranking reply

Posted on May 2, 2023 12:52 PM

Hi DavidD64,


What you describe may be expected behavior if your email account uses POP instead of IMAP. Do you know which protocol your email server uses? Also, is this an iCloud email account or another email provider?


While we await the answers to those questions, you may be able to resolve this by following these instructions:


If you can’t send or receive email on your Mac - Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

May 2, 2023 12:52 PM in response to DavidD64

Hi DavidD64,


What you describe may be expected behavior if your email account uses POP instead of IMAP. Do you know which protocol your email server uses? Also, is this an iCloud email account or another email provider?


While we await the answers to those questions, you may be able to resolve this by following these instructions:


If you can’t send or receive email on your Mac - Apple Support


Cheers!

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Email not linking on MacBook Pro but I can see it on my iPhone

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