Unable to authorize my MacBook for Music

When I try to play Music on my MacBook I get this error dialog:

But when I try to authorize the computer I get this error:

Then when I check the number of computers authorized there is only 1 and no option to deauthorize all:

So I am stuck. Suggestions?

Posted on Mar 3, 2024 11:22 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2024 12:45 PM

On your Mac you can try System Settings > Click on your Apple ID > Click on Media & Purchases > Under Account click on Manage. There you may see the Deauthorize All button.


Otherwise can you access a copy of iTunes, or Music on a different build of macOS? From there you should be able to reset your authorizations and start over. Alternatively reach out to Official Apple Support and ask for their help to reset your authorizations.


tt2

4 replies
Question marked as Top-ranking reply

Mar 4, 2024 12:45 PM in response to PFMPHD

On your Mac you can try System Settings > Click on your Apple ID > Click on Media & Purchases > Under Account click on Manage. There you may see the Deauthorize All button.


Otherwise can you access a copy of iTunes, or Music on a different build of macOS? From there you should be able to reset your authorizations and start over. Alternatively reach out to Official Apple Support and ask for their help to reset your authorizations.


tt2

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Unable to authorize my MacBook for Music

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