is there an update for image capture app on imac sonoma. Won't scan on hp envy 6458e

Peter Mintun wrote:

Me, too. Before upgrading to Sonoma, Image Capture had an option for very high resoltuon (2400?). Now it only goes as high as 600.

Image Capture is part of the system so what you have is the latest version.

If all else fails give VueScan a try. There is a demo version available that puts a watermark on the scan but works fully otherwise. I use it for my scanners and it provides the maximum scanning dpi that the unit offers.

That HP ENVY 6458e All-in-One Printer multi-function printer supports AirPrint, which can provide printing and variously also scanning capabilities. The tech specs don’t list TWAIN support for scanning, which means Image Capture won’t necessarily work without added help.

To start with… Is firmware version 001.2323A from Jul 17, 2023 loaded into that printer? If not, go load that.

If you have current firmware loaded, and have also installed and are having issues printing and scanning with the HP provided drivers, remove those drivers and switch to accessing this device using AirPrint, and see if that works better.

Well IC is integrated into Mac OS so if there are updates available then they would be in any available updates for your Mac. If you still cannot get IC to work well there is another alternative called Vuescan, (www.hamrick.com). You can download the evaluation version and if you like it then you can buy it for about $35-$40.

Peter Mintun wrote:

Me, too. Before upgrading to Sonoma, Image Capture had an option for very high resoltuon (2400?). Now it only goes as high as 600.

Check the device and its firmware. I’d expect Image Capture to offer only what the device itself offers.

Old Toad wrote:

If all else fails try the demo version of VueScan . It works with nearly every scanner and model you can think of. I prefer it over the apps that came with my scanners.

For a given scanner model, Hamrick will state whether the scanner requires a vendor driver *before* VueScan supports it, or it is supported without any vendor drivers or software. "Every scanner" bears that caveat, and it is important to check the VueScan statement for macOS.

https://discussions.apple.com/content/attachment/aaffcd04-38ff-445a-86c6-3e056c7934ba

If all else fails try the demo version of VueScan . It works with nearly every scanner and model you can think of. I prefer it over the apps that came with my scanners.

please be a bit more specific, we have no idea what problem you are experiencing with Image Capture.

Me, too. Before upgrading to Sonoma, Image Capture had an option for very high resoltuon (2400?). Now it only goes as high as 600.