How to remove activation lock on iPad without Apple ID and password?

I need k advice and guidance on a challenge I've recently encountered with an iPad. I have an iPad that's currently locked with an activation lock, and unfortunately, I do not have access to the original Apple ID and password that was used to set it up. This situation arose because the iPad was handed down to me by a family member who has since passed away, and we did not realize the importance of having this information beforehand.


I understand the activation lock is a crucial security feature designed by Apple to prevent unauthorized use of the device, and I fully respect the intentions behind it. However, I'm now looking for a legitimate way to remove the activation lock under these circumstances so I can make use of the iPad.


I appreciate any guidance, advice, or experiences you can share. I aim to resolve this issue while respecting all legal and ethical considerations surrounding the use of Apple devices.


Thank you very much for your time and help.

iPad Pro (4th generation)

Posted on Mar 4, 2024 11:49 PM

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Question marked as Top-ranking reply

Posted on May 16, 2024 9:48 AM

Sweetdougla868 wrote:

I got a ipad from my uncle n he is no alonger alive n i donot know the apple ID n password to open the ipad to use it can u plz help me or can u take off the account from there

This is your only option:

How to request access to a deceased family member's Apple account - Apple Support

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48 replies

Mar 5, 2024 1:27 AM in response to Olsonbenz

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, this isn’t necessarily the end of the story...


A close Family member or Executor, with the required supporting paperwork, can make application to Apple to be granted access to the Apple accounts of the deceased:

How to request access to a deceased family member's Apple accounts - Apple Support


You should note that if successful, this process will grant access to some information stored in iCloud - but will not, of itself, resolve access to the iPad.


Quite often, close family also have sufficient knowledge - and access to likely recovery paths - that access to the AppleID account of the deceased family member can be recovered. Having done so, it is then possible to release the Activation Lock that prevents reuse of an iPad/iPhone.


The following guidance is written from the perspective of the owner - but a family member will get the idea as they run through the process.


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If your device is Activation Locked, this help page will provide most of the information that you’ll need:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Having recovered access to the AppleID account (and therefore the AppleID username and associated Password), Activation Locks can be removed. There are several routes to this, but for brevity, I’ll refer you to this support page:

Turn off Activation Lock – Apple Support


If the passcodes of any devices are unknown, the data stored on the device itself is now gone - but from your question I surmise that data recovery is not you immediate aim. That said, if the device(s) have an associated iCloud backup, you can restore the backup data to the device. To do so, you would need to follow this procedure:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At the end of the process, you’ll have the option to restore data from the backup.


If your intent is to wipe/reset the device(s) for reuse by a new user, you would be best advised to prepare them properly:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


I hope to have covered all the likely scenarios - and similarly hope that this guidance is helpful in fully resolving your current difficulties.


Mar 7, 2024 9:32 PM in response to Olsonbenz

To remove activation lock on iPad without Apple ID and password, there are the steps you can follow:


1. Go to Apple's support page and select "iPad."


2. Choose "Unlock Activation Lock" from the available options.


3. Provide Apple with your iPad’s serial number or IMEI number.


4. Explain your situation and provide any required documents, such as a death certificate or proof of purchase.


5. Wait for Apple's verification process to complete, which may take several days.


6. If approved, Apple will remove the activation lock remotely, and you'll receive an email confirmation.


Keep in mind that Apple may have conditions and limitations regarding the removal of activation lock. Also, if you purchased the iPad from a third party seller, make sure it is not stolen or blacklisted before requesting Apple's assistance.

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How to remove activation lock on iPad without Apple ID and password?

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