Changing the region with an active balance

Hello! Thank you for using Apple Support Communities.

If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.

Alternatively, you could ask Apple to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you Use this link Apple provides to take you directly to the people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

If you choose the Apple Support option, use the direct link I provided. It might save you some time over using the general support link to Official Apple Support because that will just eventually take you there anyway after a bit of hunting.

Alternatively give Apple a call:

Contact Apple for support and service - Apple Support

If you are asking about this because you are changing regions, take a look at this article:

Moved to a new country or region? - Apple Support

We only know the contact methods that Apple provides for users in general. I suspect some countries may adhere to business hours for support services. Telephone numbers for other countries usually will not work from outside the country itself, so if you are trying to call Turkey from Greece that may not work. You need to try an online method such as the app previously mentioned, or the link I provide for exactly this service.

Have a great day!

If the Apple Support app is available in your current App Store, you might give that a try to contact Apple.

M1 Mac mini, macOS 14.3.1;  Watch, series 7 GPS/cellular, watchOS 10.3.1; iPhone 12 Pro, iOS 17.4; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2

I can understand your frustration but again, we are just other users like yourself. Those are the contact resources of which we are aware. Apple has progressively made it harder to contact them outside certain specific channels. I suggest you try various tricks such as see if there is any way to get a chat option by exploring a completely unrelated topic, and then ask to be redirected. You can also force your browser to not use Greece (click on the country name in the bottom right corner of your window) and and again see if you can get a chat option about anything with somebody in Turkey. Also have a look at this "other Europe" link Official Apple Support

Again, we are just people sitting at home (probably both of us in the USA) and we have no more connection to Apple than you do, I'm afraid.

Apple Staff do not monitor the forums for this kind of issue. They do use it to garner feedback, but I suspect that is for large issues affecting hundreds of users.

It seems odd that the phone number for Greece does not work from inside Greece. Are you using A Greek telephone service? Have you tried using a friend's telephone? I can't help but get the impression that because you have a Turkish ID and are trying to get hold of assistance in Greece that there may be some issue there.

Yes, I read that which is why I suggested the app.

Ciao. You don't appear to want suggestions.