​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


How to fix my unresponsive Magic Mouse

Magic mouse has become irresponsive sometimes and much slower than 2 years ago when l bought it. how can l fix it? Thanks


[Re-Titled by Moderator]

iPhone 15 Plus

Posted on Mar 6, 2024 3:01 AM

Question marked as Top-ranking reply

Posted on Mar 6, 2024 7:52 AM

Agree 100% with stedman1. I use non-Apple laser mice yet have had a single hair stuck in the laser window, not obvious in a cursory exam, cause similar effects until removed. Inspect with a magnifier if needed.


At this moment there is a single hair in my trusty old Logitech mouse. The hair moves in and out of the laser window as the mouse moves and, when in the window, is only apparent as a glowing "wire" when the mouse is is powered up:



Also try different work surfaces. Highly decorated mousepads with high contrast variations in the printer pattern can trip up some laser mice, as can semi-transparent or shiny surfaces.


It's surprising how many mousepads are still sold that are better suited for old-school roller mice rather than modern laser mice.

6 replies
Question marked as Top-ranking reply

Mar 6, 2024 7:52 AM in response to stellacim

Agree 100% with stedman1. I use non-Apple laser mice yet have had a single hair stuck in the laser window, not obvious in a cursory exam, cause similar effects until removed. Inspect with a magnifier if needed.


At this moment there is a single hair in my trusty old Logitech mouse. The hair moves in and out of the laser window as the mouse moves and, when in the window, is only apparent as a glowing "wire" when the mouse is is powered up:



Also try different work surfaces. Highly decorated mousepads with high contrast variations in the printer pattern can trip up some laser mice, as can semi-transparent or shiny surfaces.


It's surprising how many mousepads are still sold that are better suited for old-school roller mice rather than modern laser mice.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix my unresponsive Magic Mouse

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.