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Mouse disconnection

My Magic Mouse keeps disconnecting. Plugging in and waiting a minute resets it but it keeps happening

iMac 21.5″, macOS 12.1

Posted on Apr 4, 2024 8:34 PM

Top-ranking reply

rkaufmann87

Level 10

149,622 points

Posted on Apr 4, 2024 10:08 PM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

1. Connect the USB keyboard and mouse to the computer.

2. Open System Preferences – Bluetooth

3. Un-pair the wireless keyboard and mouse.

4. Turn off Bluetooth

5. Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6. Restart the computer normally.

7. Open System Preferences – Bluetooth

8. Turn on Bluetooth

9. Re-Pair the wireless keyboard and mouse.

10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.

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Mouse disconnection

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